Seven Ways You Get More from Easy Dental with a Customer Service Plan
When you purchased Easy Dental, you got the easiest-to-use dental practice management software on the market. Now make sure that you are getting the most out of your investment with a Basic, Plus or Complete customer service plan. Each plan is tailored to expand the usefulness of your software to make you and your staff even more effective. You don’t want to miss out on features like:
- Free Upgrades
Technology is always changing, and it’s critical to keep up. Easy Dental is continually improving with new tools and features that help your practice be more efficient, productive and profitable. With a customer service plan, you will automatically receive the latest version of the software as soon as it becomes available.
- Unlimited Technical Assistance
Easy Dental is the simplest-to-use dental software available, but there are still times when it’s nice to have a friendly voice on the phone to answer your questions. Easy Dental customer service plans include unlimited technical assistance, so you can call when you get stuck.
- Click to Chat and Email Support
Not interested in getting on the phone? No problem. With a customer service plan, you can access one of our support members on the Easy Dental website through click to chat. Our team members will help you through the problem quickly so you can attend to your practice. If it’s not an urgent issue you can send an email, and we will get back as quickly as possible.
- Access to the Knowledge Base, Including On-Demand Training Videos
The more knowledgeable your staff is with Easy Dental software, the more efficient they will be. With this in mind, we’ve built an impressive collection of support and learning tools, including on-demand training videos. You and your staff can learn from this wealth of information anytime.
- Integrated Credit Card Processing With PowerPay LE
Easy Dental simplifies and organizes your finances by processing credit card payments directly with PowerPay LE. It posts payments automatically to your Easy Dental ledger to eliminate double entry and processes payments without tying up a phone line.
- Standard Website and Hosting
More and more, patients are searching for dental care providers on the Internet. With Easy Dental Website Manager, they can find you! And it’s included in your customer service plan at no additional cost.
- Online Data Backup With eBackup
Are you concerned about possibly losing all of your patient data? What if there is a fire or natural disaster? Included in all customer service plans, Easy Dental eBackUp ensures your patient information is safe.
To find out which customer service plan is right for you visit http://easydental.com/products/csp or contact your account executive at 800.768.6464.Author: Published: